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WILL WE BE ABLE TO SPEAK WITH YOUR OFFICE AT ANY TIME?
 Yes, we are available 24 hours a day, seven days a week. We believe that transcription has a direct impact on patient care. In this electronic world, we understand the need for the personal attention which must be given to each record. Whether it be a need for a stat dictation, or finding a previously dictated report, we will personally speak with you at any time.
WE CURRENTLY HAVE AN EMR. CAN PHILBRICK ACCESS OUR SYSTEM?
Yes, we utilize the most state-of-the-art technology and equipment, enabling us to customize our services to your specific needs. We are currently transcribing in Cerner, Dictaphone, Medquist, and other electronic medical record programs.
CAN I DIAL INTO YOUR TRANSCRIPTION SYSTEM?
Yes, physicians can dial into our user friendly digital dictation system. We will provide you with a toll-free telephone number.
CAN I CONTINUE TO USE MY DIGITAL RECORDER?
Yes, we have a secure ftp site available for uploading digital files.
HOW DO YOU SEND THE COMPLETED TRANSCRIPTION TO OUR OFFICE?
The completed transcription is sent back to your office via an e-mail file structured on a 128-bit random-algorithm encryption standard in accordance with the HIPAA Privacy Rule.
DO I NEED TO USE MY OWN LETTERHEAD FOR PRINTING?
No, your letterhead can be embedded into each document, eliminating the need for costly letterhead.
CAN I GET SETUP HELP?
We are always happy to help with the setup of any of the above mentioned methods for dictation.
WHAT IS THE COST FOR TRANSCRIPTION?
Our rates are competitive and a cost-effective solution for your transcription needs. Call us anytime for a quote pertaining to your specific requirements or situation. | 
